Cookie Policy

Cookies are small text files placed on your device when you visit a website. They enable the site to remember actions and preferences (login, language, font size, etc.) so you do not have to re-enter them on each visit.

We also use related technologies including localStorage, sessionStorage, and pixel tags. For brevity we refer to all of these as "cookies" in this policy.

Required for the Service to function. Cannot be disabled.

Examples

• laravel_session — keeps you logged in (HttpOnly, Secure, SameSite=Lax)
• XSRF-TOKEN — CSRF protection for form submissions
• wadesk_workspace — remembers which workspace you last viewed
• theme_preference — remembers light / dark / doodle theme choice

Improve the user experience but are not strictly required. You can opt out via the cookie banner.

• wa_locale — preferred interface language
• announcement_dismissed — tracks which announcement bars you have closed
• onboarding_step — resumes the setup wizard where you left off

Help us understand how the Service is used so we can improve it. All analytics are first-party and anonymised — no third-party trackers, no cross-site advertising.

• plausible_visitor — anonymous page-view counter (Plausible, EU-hosted)
• posthog_session — product analytics (PostHog Cloud EU, scrubbed of PII)

You can opt out by setting your browser's "Do Not Track" header — we honor it.

WaDesk does not embed third-party advertising networks. The only third-party cookies you may encounter are from services you explicitly connect to (Stripe checkout, Google Calendar OAuth, Shopify OAuth, etc.), and only during the connect flow.

Via our cookie banner

On your first visit you see a banner with "Accept all" and "Manage preferences" options. You can revisit your choices anytime from the footer link "Cookie settings".

Via your browser

Most browsers let you block or delete cookies. Note that blocking essential cookies will prevent you from logging in or using the Service.

• Chrome cookie settings
• Firefox cookie settings
• Safari cookie settings

We may update this Cookie Policy when we add or remove cookies. Material changes will be posted on the cookie banner for 30 days.

Questions about cookies? Email privacy@libwanacrm.com.